Term Conditions Page
Terms and Conditions - Fire Pause
Last updated: [1 August 2023]
Welcome to Fire Pause! These Terms and Conditions govern your use of our Shop and service website and the purchase of fire safety products and services from us. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
1. Account Registration and Security
You may be required to create an account to complete certain actions on our website. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
You must provide accurate and complete information when creating an account. Any false or misleading information may result in the termination of your account and the refusal of future services.
2. Product Information and Availability
We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the completeness or accuracy of the product descriptions, pricing, or availability.
Product availability is subject to change without notice. In case a product is out of stock or unavailable after placing an order, we will inform you and provide alternatives or a refund.
3. Pricing and Payment
All prices listed on our website are in Rupees and inclusive of applicable taxes, unless otherwise stated.
We accept payment through various secure methods, and you agree to pay for the products and services as ordered.
4. Order Acceptance and Cancellation
All orders placed on our website are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason, including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.
If you wish to cancel an order, please contact us immediately. Orders can only be canceled before shipment, and cancellations are subject to our approval.
5. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated timeframes. However, delivery dates are not guaranteed and may be subject to factors beyond our control.
You are responsible for providing accurate shipping information. Any additional shipping costs due to incorrect information will be borne by you.
Risk of loss and title for products pass to you upon delivery.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not happy with a product, please contact us within 7 to 10 days of receiving it to initiate a return.
Products must be returned in their original condition and packaging. Once we receive and inspect the returned item, we will process your refund, excluding any shipping charges.
7. Warranties and Disclaimer
We provide warranties on select products as outlined in the product descriptions. Please refer to specific products for warranty details.
We do not warrant or guarantee that our website or services will be error-free, uninterrupted, or free of viruses or other harmful components.
8. Intellectual Property
All content on our website, including images, logos, text, and graphics, is the intellectual property of Fire Pause or its suppliers and is protected by applicable copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or any products or services purchased from us.
10. Indemnification
You agree to indemnify and hold Fire Pause, its officers, directors, employees, and affiliates harmless from any claims, losses, liabilities, expenses, or damages, including legal fees, arising from your use of our website or any violation of these Terms.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in maharashtra
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without notice. It is your responsibility to review this page periodically for changes.
13. Contact Information
If you have any questions, comments, or concerns about these Terms or our website, please contact us at [contact email support@firepause.com/phone number:- 8657114285].
By using our website and purchasing from Fire Pause, you acknowledge and agree to these Terms and Conditions. If you have any further questions or need clarification, feel free to reach out to us anytime. Thank you for choosing Fire Pause as your fire safety solutions provider.
